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Looking ahead to 2021
with BT futurologist, Dr Nicola Millard

As 2020 came to a close, we wanted to get into the festive season, even if it was only virtually. Our virtual roundtable was a great opportunity to explore, as a community, what we believe 2021 will bring.


And who better to have as our special guest speaker, than BT futurologist, Dr Nicola Millard? She was on hand to share her insights into the future of the workplace. This included looking at not just technology, but also the culture within organisations, how our style of working has changed during the pandemic and what trends are set to continue. Take a look at our video to find out more.

Dr Nicola Millard

Once described as “human caffeine” on Twitter, Dr Nicola Millard injects a positive, people-centred espresso shot to innovation and future strategy. Half social scientist, half technologist, all academic, she uses techniques from disciplines such as design thinking, psychology, anthropology, computing and business consulting to generate data, provocations and stories which can engage and create conversations from the board room, to the front line. No frothy coffee, just solid research.

If you want to talk about any of the points raised in the video, please just get in touch.

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